Led by Timothy Cassidy, our Operational Consultant Services is virtually unparalleled in the industry including Marketing Support to Operational Consulting to Memory Care. Providing tools for all staff in combination with training allows Senior Management to fully integrate programs and delivery of service to its residents. Getting great performance for employees is a result of an operation strategy that can offer greater personal attention and individual care plans and effectively manage staff time and costs.
Our integrated support accomplishes goals from fiscal performance and occupancy to care plans, as follows:
Operations Services – We begin with an overall assessment of operations and continue with a staffing analysis, a assessment of each department, quality assurance programs, risk management, and financial.
Marketing – We begin by looking at the existing Marketing Plan, mystery shopping competitors and the subject facility, and then assess all marketing efforts before presenting ownership with a modified suggested Marketing Plan, which we then can assist and implement.
Memory Care Support – In addition to all the Senior Living Operational Services provided, Memory Care Operators receive added support from the five day orientation program to behavior specific programs targeting certain patient groups.
Ask us for a free consultation on your facility.