Detail-Focused Management

We at Senior Living Management believe that all staff members especially front line staff should have a clear plan and picture of what an individual resident is doing throughout each day. This means that everyone on staff has specific knowledge to ensure the best care.


While this might seem like a huge caseload burden, we have found a way to minimize the burden and increase the benefit of such personalized attention. This attention really is what can make the difference between an average assisted living experience and an exceptional assisted living experience. As one of our clients said, “the second and equally important factor [in the quality of his experience] is the lack of turn over with key staff members as well as the aides who have the most direct contact with the residents. This is an extremely important factor that is largely overlooked and typically undervalued in most health care settings.”


Turn over for aides are high, especially in assisted living facilities that have memory care residents. The hours can be grueling, the work heartbreaking and backbreaking, and the sense that you are making a real difference minimal. This turn over is not only bad for business in terms of dollars and cents, but also in terms of resident experience. A constant parade of stranger aides, never the same ones more than a few times, is disruptive at the least to residents and can seriously erode their quality of life and sense of comfort and care.


This is why we offer the iCan approach, which allows caregivers to understand a person not only as someone who suffers from illness, but also as someone who inhabits healthy parts and personality that remains even though it seems to be hidden by illness. This therapeutic, multifaceted interdisciplinary approach to activities which blends affordable multimedia technology with the latest in activity design principals in dementia care is an effective method of meeting each resident’s needs for friendship, respect, confidence and creativity. The goal is to provide specialized stimulation creating structure and support by highlighting capabilities, which builds confidence in a failure-free, success-oriented environment.


Contact us to learn more about our care plan services.